1. Business hours
- Monday and Saturday: 10:00 – 18:00 / Tuesday to Friday: 9:00 – 18:00 / Sunday: 12:00 – 17:00
- It is not possible to return bikes after closing time.
- As a deposit we require: One credit card copy for up to 5 bicycles, or a passport / ID and € 50,- per bike.
- Not valid: visa electron, debit cards, and foreign driver’s licenses
- Insurance is available, for € 3,00 a day (24 hours).
- The insurance covers theft of the bicycle and damage done to the bicycle.
- With insurance you retain an excess of € 50,-per bikes.
- Without insurance you will be charged € 249,- for replacing the bicycle in the event of theft.
- The amount due in case of damages is related to the costs involved in repairing it.
- The excess in case of theft only applies if you are able to give the key of the bicycle to RentabikeRotterdam.
- In the unfortunate event of a stolen bicycle, it is your responsibility to report this to the police. Rentabikerotterdam is to receive a copy of the declaration given at the police station.
- Rentabikerotterdam recommends insuring the bike.