This is how it works at our place.

1. Business hours

  • Monday and Saturday: 10:00 – 18:00 / Tuesday to Friday: 9:00 – 18:00 / Sunday: 12:00 – 17:00
  • It is not possible to return bikes after closing time.

2. Deposit

  • As a deposit we require: One credit card copy for up to 5 bicycles, or a passport / ID and € 50,- per bike.
  • Not valid: visa electron, debit cards, and foreign driver’s licenses

3. Insurance

  • Insurance is available, for € 3,00 a day (24 hours).
  • The insurance covers theft of the bicycle and damage done to the bicycle.
  • With insurance you retain an excess of € 50,-per bikes.
  • Without insurance you will be charged € 249,- for replacing the bicycle in the event of theft.
  • The amount due in case of damages is related to the costs involved in repairing it.
  • The excess in case of theft only applies if you are able to give the key of the bicycle to RentabikeRotterdam.
  • In the unfortunate event of a stolen bicycle, it is your responsibility to report this to the police. Rentabikerotterdam is to receive a copy of the declaration given at the police station.
  • Rentabikerotterdam recommends insuring the bike.

4. Locking the bicycle

  • Each bike is equipped with two locks: a built in AXA lock and an additional padlock.  We stronly advise always locking the bike, even when you leave the bicycle for a short period of time.

5. General

  • One day is considered to be 24 hours.